Click on a question below to find an answer, or Contact Us if you’d like more information. Your CLUB WYNDHAM ASIA team are here to help!


 

How to Log In

 

How do I set up my Online Account?

Simply follow these steps to access your Online Member Account for the first time, and set up your Username and Password:

1 Click on “Sign In or Register” on the top right of the page

 

2 A box will appear advising Members that if they have already registered they must use their Club Wyndham Asia login details. Their Wyndham Rewards Username and Password details will not be accepted. Click ‘Continue’

 

3 You will be taken to the login portal, where you will be required to create a new Username and Password on your first visit. Click on the ‘Register’ button to continue.

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4 Enter your Member Number into the ‘NameID’ field and click ‘FIND’.

Your CLUB WYNDHAM ASIA Member Number can be found on your Membership Card and paperwork.

Your First Name, Last Name and Email should all appear within the ‘Verify Details’ page. If these details are correct click ‘NEXT’.

 

5 You will then be asked to provide a username, create a password, confirm the password, select a password hint type (eg. Eye colour) and provide an answer for your password hint. Once completed click ‘Create User’.

 

Congratulations! You have set up your Online Member Account, and can now log in with your ‘Username‘ and ‘Password‘.

 

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Can both my partner and I have separate logins?

Yes! You can both have separate logins, and both logins will be linked to the same membership. Simply complete the steps in How do I set up my online account? for both your partner and yourself.

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I forgot my Username or Password?

If you have forgotten your Username or Password please contact our friendly Member Services team:

Email: asia.service@wyn.com

Telephone:

Malaysia: 1800 806 753

Indonesia: 007 803 651 0043

Thailand: 1800 011 300

Philippines: 1800 165 10797

Singapore: 6697 7277 (Non – ITFS)

 

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How can I change my password?

Click on ‘Member Login‘ on the top right of the page, and log in with your current ‘Username‘ and ‘Password‘. After you have logged in, click on the ‘Change Password‘ link on the top left of the page.

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Your Membership Details

 

How do I update my contact details online?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

After you have logged in, click on the ‘Name Details‘ tab on the top of the page, and then click on the field you would like to edit. You can update your address, phone numbers, and email address.

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How do I view my Membership information?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘. After you have logged in:

  • To view your ‘Membership Tier‘, ‘Points Purchased‘ and your ‘Anniversary Date‘, click on the ‘Membership‘ tab on the top of the page.
  • To view your financial ‘Transactions‘, click on the ‘Accounts‘ tab on the top of the page, followed by the ‘Transactions‘ button next to the account you wish to view.
  • To view your reservation history, click on the ‘Reservations‘ tab on the top of the page.

Click on the 'Membership', 'Accounts', or 'Reservations' tabs

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How do I see my Points balance?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

After you have logged in, click on the ‘Reservations‘ tab on the top of the page, and then click the ‘Make a Booking‘ button near the top right of the page.

Your Points balance will be displayed next to the ‘Points Available‘ heading. You can also view your Points transaction history by clicking on the ‘Points Transactions‘ link on the top of the page.

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Can I pay my levies or instalments online?

Please call Member Services to make payments. We hope to add this functionality to the website in the future.

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Making Reservations Online

 

How do I make a reservation online?

1 Click on ‘Sign In or Register‘ button on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

2 After you have logged in, click on the ‘Reservations‘ tab on the top of the page, and then click  ‘Make a Booking‘ button near the top right of the page.

 

Under the ‘Search for Availability‘ heading on the left, complete the ‘Region‘, ‘Property‘ and ‘Search from‘ fields, and then click the ‘Search‘ button.

You can book your CLUB WYNDHAM ASIA resorts online, as well as your Associate Resorts throughout Asia. To book WorldMark South Pacific Club resorts or North American resorts, please call your Member Services team.

 

4 Based on the criteria that you entered in the previous step, available rooms will display on a grid, and available nights will be highlighted in green.

Tip: You can view information about the resort and room by clicking on the ‘Property‘ name or ‘Room‘ name.

 

5 On the room that you would like to book, click on an available date that you wish to arrive on, and then click and drag to select the amount of nights that you wish to stay for.

Tip: To quickly check other dates, use the ‘Day‘ and ‘Week‘ buttons above the grid.

 

6 Review your ‘Booking Details‘ on the bottom of the page:

  • On the bottom left, you will see your stay details, including your ‘Arrival Date‘, ‘Departure Date‘, and the number of ‘Nights Selected‘.
  • On the bottom right, you will see your ‘Points Available‘ (your current Points available), ‘Selected Points‘ (the amount of Points that you will be spending on this booking transaction), and the ‘Points Balance‘ (your new Points balance once you complete your booking transaction.)

 

7 Click the ‘Proceed to Booking Confirmation‘ button.

 

8 Add your guest information:

  • Under the ‘Booking Details‘ heading, add the total number of ‘Adults‘, ‘Children‘, and ‘Babies‘ that will be travelling.

  • If you are giving a holiday to family member or a friend, click on the ‘Guest Certificate‘ button to add their name and phone number.

 

 

9 Once you have reviewed all the details on this page and are ready to book, click on the ‘Confirm Booking‘ button.

Click on the 'Confirm Booking' button

 

10 You will receive a ‘Your booking has been confirmed!‘ message. Click on the ‘Download‘ button to download your ‘Booking Confirmation‘ as a PDF, or the ‘Email‘ button to send the ‘Booking Confirmation‘ to your email address.

Your booking has been confirmed. Click on the 'Download' or 'Email' buttons to view your Booking Confirmation.

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Can I make a reservation for a friend or family member?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

After you have logged in, click on the ‘Reservations‘ tab on the top of the page, and then click the ‘Make a Booking‘ button near the top right of the page.

During the booking confirmation steps, you will be able to add a ‘Guest Name‘ and their contact details.

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Can I change a guest’s details on an existing reservation?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

After you have logged in, click on the ‘Reservations‘ tab on the top of the page, locate your reservation, and then click the ‘Update’ button on the right.

Click on the 'Reservations' tab, and then click on the 'Update' button next to your reservation

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Can I cancel or amend a reservation online?

Please call Member Services to assist with any booking amendments. We hope to add this functionality to the website in the future.

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Can I borrow Points when making a reservation online?

Please call Member Services to assist with borrowing Points. We hope to add this functionality to the website in the future.

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Can I make a Flexistay booking online?

Please call Member Services to assist with making a Flexistay booking. We hope to add this functionality to the website in the future.

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Can I make a reservation for an RCI resort online?

You can view RCI resort availability and resort information online by selecting ‘EXPLORE‘ on the top menu on this page, clicking on ‘MY MEMBERSHIP and EXCHANGE PROGRAM‘.

Select 'Your Membership' on the top black navigation menu on this page, followed by 'RCI Exchange'

Click on the ‘Check Availability‘ button. Please call RCI to make your booking at your chosen RCI resort.

Click on the 'Check Availability' button

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I have misplaced my confirmation letter. What do I do?

Click on ‘Member Login‘ on the top right of the page, and log in with your ‘Username‘ and ‘Password‘.

After you have logged in, click on the ‘Reservations‘ tab on the top of the page, locate your reservation, and then click the ‘Print’ button on the right. Your confirmation letter will open as a PDF, which you can print, save, or email.

Click on the 'Reservations' tab, and then click on the 'Print' button next to your reservation

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Website Troubleshooting

 

Website buttons are not working for me?

Your Member Login website works best with the most updated version of Mozilla Firefox. Alternatively, the most updated version of Google Chrome will work for most functionality. Please make sure that you have updated your browser, and are using a desktop or laptop computer.

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