Club Wyndham has partnered with cleaning industry experts to develop industry-leading health and cleanliness protocols. These include the use of enhanced disinfectants to clean high-traffic areas, greater access to hand sanitiser, redesigned common areas and tighter housekeeping procedures.
Check-in and check-out
- Suite keys are thoroughly sanitised and disinfected before they are given to members
Cleaning products
- Enhanced disinfectants will be used in all cleaning
Public areas
- Enhanced disinfectants will be frequently used to cleanse high touch areas across the resort, including touchscreens, handles and hand railings
- Common areas will be rearranged so that furniture placement reflects social distancing standards
- Self-service buffets will be removed at restaurants and cafés
- Sanitising stations and disinfectant wipes will be placed strategically in common spaces for guests to use
- Resort staff will have access to personal protective equipment and will be required to wear it if it is a local requirement
- Masks will be available for members on request
Housekeeping
- Housekeeping staff will be assigned a partner and the pair will work together all day to minimise contact between different people
- They will conduct a visual inspection of rooms first, remove all dirty material including linens and sheets, then work through room zones in a specific order
- Protective gloves and cloths will be changed as they move from zone to zone
- Surfaces will be cleaned with enhanced disinfectants